How To Use

Refer

Make a private referral by answering questions about yourself or your child online. Click the “Apply” button to enter the referral portal. If you are a parent, please select “self referral” and if you are assisting a family select “community referral”. You can make as many referrals for a family as you want, but each person must be referred separately. Answer as many questions and give as much information as you can. This will help the system locate potential programs that are best suited and available to your family. By clicking submit, the information that you give will enter the Wake Connections system to be processed for matches.

Connect

All referrals are processed by Wake Connections staff. Every referral is run through the system to see if your child or family matches the eligibility rules for one of the partner programs. Wake Connections looks at your primary concerns and available services  to match your referral with the best option. If you get a match, your referral will be sent to the available program and they will contact you. If your referral does not match the eligibility rules for any programs, you will be notified.

Serve

Once a program receives a referral, they will contact your family directly. This is a chance to ask questions and learn more about the program. Programs may need to verify financial and other information to confirm that you are eligible. If you qualify for the program, you can choose to enroll, or not. If you are interested, the program will set a home visit for enrollment and start your home-based services.